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dl42's avatar
dl42
Aspirant
May 22, 2021
Solved

RBK13 Firmware update problems

Anyone else seeing any issues with Firmware Version 2.6.2.104 on RBS10 and RBR10?

My RBK13 (AP mode) setup would stop working - no wifi connectivity - about once a day after upgrading to this version.   Switch it off and on again and all good till the next time.

Reverted back to 2.6.1.44 and all looks solid again.

  • Hi dl42

     

    As suggested by FURRYe38, have you tried factory resetting the device? 

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    Regards,
    Blanca
    Community Team
     

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try a factory reset and setup from scratch next time FW is updated...

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi dl42

     

    As suggested by FURRYe38, have you tried factory resetting the device? 

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    Regards,
    Blanca
    Community Team
     

    • dl42's avatar
      dl42
      Aspirant

      Not as yet.

      Wanted to just validate that the issue was the fw and not something else(hw?) as it dod seem to be random.

      Looks to be the case as everything has been solid again since I reverted to the old fw version.

      Will try and find time to do the factory reset - though why it should be needed is another matter.

      I take it I'm the only one seeing this issue?  Is it because I am running in AP mode?

       

      • dl42's avatar
        dl42
        Aspirant

        The factory default and then update seems to have resulted in a solid network once more.