NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TimD5000
Aug 23, 2019Aspirant
RBK23 connecting to NBN Arris not working
Hi
I am trying to connect a new Orbi Netgear router to the NBN arris box.
My service provider is internode and it looks like they only want to support a few router brands of their choice.
Is it possible to configure the Orbi to make it connect.
14 Replies
Sort By
- eddit0rAspirant
Internode use VLAN tagging for their HFC NBN connections.
You need to enable that and set it to VLAN2 for it to work.
https://www.internode.on.net/support/guides/general_settings/
HFC/FTTC: Ethernet WAN (with 802.1q VLAN 2)
https://forums.whirlpool.net.au/archive/2758953
(shouldn't need to do the mac cloning though)
In the Orbi config -> Advanced Settings -> VLAN section and set the "Set VLAN by group" option for internet to VLAN ID 2.*note - you may need to update your firmware first.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
TimD5000 wrote:Hi
I am trying to connect a new Orbi Netgear router to the NBN arris box.
My service provider is internode and it looks like they only want to support a few router brands of their choice.
Is it possible to configure the Orbi to make it connect.