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Forum Discussion

johnny5126's avatar
johnny5126
Aspirant
Apr 16, 2018

RBK30 purple?

Plug in satellite synced and everything seems to be working  The router shows the satellite is connected, and back haul status is good.  But the router is lit up purple, satellite has no light.lit.  ...
backhaul
Installation
purple
rbk30
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 16, 2018

Did the happen before or after you connnected the satellite? 

What is the Mfr and model # of the ISP modem your using with the Orbi system? 

What FW are you using? 

  • johnny5126's avatar
    johnny5126
    Aspirant
    Apr 16, 2018
    It happens after it syncs maybe a half hour after. Modem is an Arris from Rcn Cable company.
  • johnny5126's avatar
    johnny5126
    Aspirant
    Apr 16, 2018
    Firmware is the latest for both.