NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shoeseller01
Jun 01, 2018Aspirant
RBK50 – Orbi AC3000 Tri-band WiFi System
I
have sent this email 3 times now to the ntgrapps_support@netgear.com without a response.
Hello, I am a frustrated Orbi owner. I have the router and sat package. Bought at Best Buy. When ...
FURRYe38
Jun 01, 2018Guru - Experienced User
Which Orbi system do you have?
What FW version is currently loaded on it?
What MFr and model# ISP modem do you have that the Orbi is connected too?
200Mb is well with in the realm of speed handling of the Orbi system. My 40 series is connected to 200/10 on cable ISP.
I would try a factory reset and set up from scratch. Disable MIMO, Daisy Chain and Fast Roaming and IPv6 on the router.
Try manual channel 1, 6 or 11 on 2.4ghz and any unused channel on 5Ghz.
Any other wifi neighbors near by? If so, how many?
Are you using a satellite? if so, what is the distance between the router and satellite? Should start at 30 feet minimum.