NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

p15353's avatar
p15353
Initiate
Feb 25, 2020

RBK50 and Vodafone Gigabox

Hi there

 

I have just ordered a RBK50 (its on its way) to install with my Vodafone Gigabox

 

However, I have been advised that VOIP service I have will ONLY run when connected to the Gigabox

 

Someone advised I can just leave my VOIP plugged into the Gigabox router and put the ORBI in AP mode

 

Hoever, I want the Orbi for parental controils on the wifi and I believe doing so will disable this feature

 

Can anyone please help a newbie like me ...please

 

Thanks

 

Declan

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 25, 2020

    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
    https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode

     

    Try option #2 if your modem has a DMZ or IP pass thru so you can run the Orbi in router mode and keep the features needed. 

    • p15353's avatar
      p15353
      Initiate
      Feb 26, 2020

      Thank you

       

      Do i meed to turn off DCHP on the Gigabox to retain parental control;s etc on the Orbi , which yuou said to run in router mode? Note I need VOIP connetced to Gigabox

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Feb 26, 2020

        If the VoIP has to be connected to the Main ISP Gigabox, then you'll probably need to leave DHCP enabled there. 

         

        What you might try is this, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.