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Jpetrarca4's avatar
Jpetrarca4
Aspirant
Dec 24, 2018

Rbk50 blocking firmware update

Hi guys. Wondering if anyone can help. My system frequently reboots on the latest firmware. I went through and did the telnet steps to block the auto update. I downgraded the firmware and all was well for about a week. Today it dropped connection again and yup, it auto updated the firmware to the latest. I don’t understand. In the the tutorial to block this, there is confirmation steps to check the values of lines which I did and all was well. Any help would be appreciated. Thanks
Troubleshooting

5 Replies

  • ekhalil's avatar
    ekhalil
    Master
    Dec 24, 2018

    What type of wired devices do you have connected to Orbi?

    Try disconnecting all your wired devices and see if the reboots will stop.

    If that helps then start adding the devices one by one.

    • Jpetrarca4's avatar
      Jpetrarca4
      Aspirant
      Dec 24, 2018
      My desktop computer, wink smArt home hub and philips hue hub. I’ll give it a shot
  • randomousity's avatar
    randomousity
    Luminary
    Dec 24, 2018

    I'm aware of the tutorial, but I haven't done it. Just to confirm, did you follow the steps and then commit the changes?

    • Jpetrarca4's avatar
      Jpetrarca4
      Aspirant
      Dec 24, 2018
      Yes. I followed the tutorial line for line. I read somewhere that maybe because my firmware was originally on the new one it had the image already and updated itself to it?
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 25, 2018

    Have you tried a manual FW load of the Orbi routers FW with the FW files, then factory reset and setup from scratch? YOu shouldn't need to block FW updates and other say that manually loading FW resolves reboots. IT shouldn't be rebooting randomly at all:

    Try a Manual FW load:
    https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416

    Jpetrarca4 wrote:
    Hi guys. Wondering if anyone can help. My system frequently reboots on the latest firmware. I went through and did the telnet steps to block the auto update. I downgraded the firmware and all was well for about a week. Today it dropped connection again and yup, it auto updated the firmware to the latest. I don’t understand. In the the tutorial to block this, there is confirmation steps to check the values of lines which I did and all was well. Any help would be appreciated. Thanks