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aliakaraz's avatar
aliakaraz
Aspirant
Aug 28, 2020
Solved

RBK53 Firmware V2.7.0.70 - Missing Devices

I've just updated to firmware v2.7.0.70 and everything seemed ok. I've now noticed both the orbi app and the website portal are not showing all my connected devices. Example in point my switch, echo dot, firestick and ps4 are not showing up while all phones, pc's/laptops and set-top/cable boxes are showing as connected.

 

Has anyone else done the update and had the same issue?

  • Mstrbig's avatar
    Mstrbig
    Aug 28, 2020
    aliakaraz wrote:

    Ok, so it's v1 as it does have USB on the back.

    Firmware V2.7.0.70 is for the V2 system.

    Current firmware, even though others have reported newer pushed or loaded versions, is 2.5.1.16

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    • aliakaraz's avatar
      aliakaraz
      Aspirant
      Aug 28, 2020

      I didn't know there were different versions...do you know how I can check this?

       

      I only bought it in January 2020 so I'd assume it's the latest version.

      • CrimpOn's avatar
        CrimpOn
        Guru
        Aug 28, 2020

        V1 has a USB port on the back.  V2 does not have a USB port.