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Forum Discussion
RBR20 latest firmware update V2.6.2.104
I just updated the firmware on RBR20 to V2.6.2.104 and now I have some devices have internet and others don't. Don't know why some devices cannot get internet even though they connect to wifi and I can see them in the list.
Any suggestionn is appreciated. Thanks. Krish
36 Replies
You might try rebooting the devices that appear not to connect
My RBR20 is frequently dropping internet access for most of the WiFi connected devices on our network. WiFi connections stay up, but internet access is lost (the status color in the app shows pink for the RBR20 when it gets in this state). Interestingly, if I run Speedtest via the Orbi app, it generally connects and comes back with fast speeds. So, I don't think it's my ATT modem (I have a 1 GB fiber circuit) losing it's connection. Plus, if I reboot the Orbi RBR20 (either via a soft or hard reboot), then it generally fixes it, at least for a few hours. I'm on Firmware version V2.6.2.104 and this issue has started several weeks ago. I'm about to loose my mind and rip out all of this NetGear equipment. We've got a houseful of people that need reliable access to the internet and this isn't working. Please help!
By the way, we have repeatedly rebooted the devices that are connecting to the WiFi and that are experiencing the outages. Plus, they all lose internet connectivity simultaneously.
After spending a whole day noticed that the satellites are not able to get internet through the router wit firmware V2.6.2.104. Consquently, any device that connects to the satellite wont have internet. Sice you dont have control of which unit your device connects to, the only way I could fix this issue was to roll back the firmware to V2.5.1.16. I will wait until the next firmware update to upgrade.
