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tanush14's avatar
tanush14
Aspirant
Sep 03, 2019

RBR20

Smart TV does not work on wi-fi. cable only. Why:?

7 Replies

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  • plemans's avatar
    plemans
    Guru
    Sep 03, 2019

    A little more info is needed.

    What smart tv are you using? (brand and model number)

    Postive it has wifi? I know it sounds stupid but we've had people ask about it with tv's that don't have built in wifi so I have to ask.

    Are you able to see any networks if you do a wireless scan?

    What error are you getting?

    Firmware on RBR20?

    How far from the router/satellite are you?

     

    You can try enabling/disabling these features to see if it helps: beamforming, mu-mimo, daisy chaining

     

    • tanush14's avatar
      tanush14
      Aspirant
      Sep 04, 2019

      tv lg oled.  smart.  From applications only you tube and netflix work.  Other applications do not work on wi-fi. When I connect the cable to the modem, then everything works.

      • plemans's avatar
        plemans
        Guru
        Sep 04, 2019
        So some applications are working so it's connecting, maybe not with enough bandwidth. What errors do you get? And can you answer the prior questions and try the potential fixes I gave you? And saying lg oled TV isn't a model. It's like saying netgear ac router. There's many models it could be.