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BillYoung's avatar
BillYoung
Luminary
Sep 22, 2021
Solved

RBR50 - Cannot log in to 10.0.0.1 or orbilogin.com after firmware upgrade

To whom it may concern:

 

I have upgraded the firmware on my router to 2.7.3.23 in order to fix the issue with Attached Devices.  Upon updating the router (satellite upgrade went fine), I can no longer use orbilogin.com or 10.0.0.1 to log in to the router.  I continually get ERR_CONNECTION_TIMED_OUT when trying to access either site.

 

192.168.1.1 is the address for my modem, and connecting to it works fine.

 

So, what can I do to resolve this issue?

 

  • CrimpOn:

     

    I figured out the problem.  My laptop, which is connected via WiFi, was connected to my Guest Network, not the Main Network.  I reconnected to the Main Network, and it allowed me to connect to orbilogin.com.

     

    Problem solved.

     

5 Replies

  • Are you wired to the router, or using WiFi?

    If wireded, can you ping the router? (open a command window and type ping 10.0.0.1)

    • BillYoung's avatar
      BillYoung
      Luminary

      CrimpOn:

       

      WiFi.  Not wired.  I'll try it from a wired PC.

       

      • BillYoung's avatar
        BillYoung
        Luminary

        CrimpOn:

         

        The wired PC could ping both orbilogin.com and 10.0.0.1.