RBR50 , RBS50 , Roku TV and Pixels - Constant Disconnecting of WiFi

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many? 

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Traffic Meter, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849

https://community.netgear.com/t5/Orbi/Solution-for-ORBI-RBK50-constant-disconnects/m-p/1998420/highlight/false#M106023

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Wolofoloto wrote:

This may be a very niche post , but it was a pain for me to find all the answers in one spot. I have an RBR50 and an RBS50. Wife and I kept having our phones constantly disconnect and connect in an endless loop about an hour into installing the RBS50. With just the RBR50 , it provided enough wifi to cover the whole house , but at slower speeds (obviously) on the 2nd floor. Our master bedroom and in one of the guest bedrooms are Roku TVs. If these Roku Tvs are powered on , they can potentially interfere with your wifi , with their "wifi direct" via the "Device Connect" setting. Link below explains it and how to disable.

https://td.usd.edu/TDClient/33/Portal/KB/ArticleDet?ID=5519#:~:text=Roku%20uses%20WiFi%2DDirect%20to,to%20connect%2C%20or%20lower%20bandwidth.

In addition to our Pixels constantly disconnecting , I found out that an android update introduced "Adaptive Connectivity" which may only affect a small amount of people , but in our perfect storm in issues , disabling this option has helped us so far. Below is a link on how to turn that off as well.

https://old.reddit.com/r/GooglePixel/comments/kfi9k1/wifi_keeps_disconnecting/

 

If this helps just one person , from the constant headache I had with this over the past few weeks. I will feel accomplished.

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THANK YOU THANK YOU THANK YOU for posting this!

I've been tearing my hair out trying to figure out why our Pixels were constantly disconnecting. I have an RBK23 with two hardwired satellites, and in one particular room our phones would keep cycling through all three wifi signals, and sometimes disconnect entirely. Android reported that the wifi network was "low quality" which is nonsense because it worked fine everywhere else in the house. Swapping the satellite locations made no difference, nor did trying all manner of Orbi and Android settings changes.

The room where these disconnect happened was not the one with the Roku TV - that room is down the hall and if I remember right they worked fine in that room. But I turned off "wifi direct" anyway and voila! no more disconnects, no more cycling through the networks.

I have no idea how you figured out it was the Roku TV, but I am eternally grateful that you did - and posted it here!

(By the way, we can keep "adaptive connectivity" on without problems. It's just the stupid wifi direct that was interfering.)

(Also, if I remember right, the problem didn't happen when the phones were connected to the 2G network, only 5G. And strangely, it didn't happen when connected to the guest network even at 5G. And the Roku TV is not connected to the network via wifi at all, it's hardwired to a different network entirely, not the Orbi network. Just adding this info in case it helps anyone else.)