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Loccs26's avatar
Loccs26
Aspirant
Jun 13, 2020

RBR50 / RBS50 firmware update to V.2.5.1.16

I recently updated the firmware as suggested by the GUI and phone app to 2.5.1.16. I was previously on the rock solid, 2.3.5.30. I treid 2.5.1.8 in the past and all of my attached devices failed to show up so I "downgraded" back. I read some posts about the new firmware 2.5.1.16 for the router and satellites. Everything I read seems to show it was an improvement and esp for the satellites. 

 

Today I did the upgrade and I have the same issue. Nothing shows up properly under the attached devices. When I go to look at firmware updates, all of the devices are beign shown as current so that means they are connected. I can even see an IP address for each satellite in the phone app. Please see the attachements as to why this makes no sence. 

 

Do I really have to do a factory reset after updating the firmware to have the attached devices and backhaul status to be correct? 

13 Replies

  • 2nd pic which shows disconnect but is in direct conflict of the 1st attached pic. If they weren't connected, it wouldn't be able to check the firmware version. 

    • FURRYe38's avatar
      FURRYe38
      Guru

      Try a factory reset and setup from scratch. 

       

      Be sure to take out any spaces in any device naming and don't use any special characters. 

      • Loccs26's avatar
        Loccs26
        Aspirant

        I know you are trying to help but WHY would I HAVE to do that for a firmware update? Seems like more of a pain than its worth.