I have an Orbi RBR50 and RBS50 connected via wireless backhaul. My connection drops every now and then (aprox every hour).To fix the problem I have to login to my router's and do a DHCP release and renew and then internet starts working.I am not sure what is wrong.I am able to ping my WAN IP address when the connection is down.What steps should I take to diagnose the root cause?My step is just an out-of-box setup with no changes to the configuraion. Router Firmware Version : V2.3.5.30

What is the Mfr and model# of the ISP modem the NG router is connected too?

Another case where you didn't read the OP: Router Firmware Version : V2.3.5.30

FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?You forgot (edit) something: What Firmware is currently loaded?

Modem is netcomm ndd-0300My Orbi Router Firmware Version : V2.3.5.30

Is this is a modem only or do you know if it has a built in router by chance? Has the modem been fully powered OFF along with the RBR for 30 seconds then back on? What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Does a wired PC directly connected to the modem exhibit the same problem or no? abkh wrote:Modem is netcomm ndd-0300My Orbi Router Firmware Version : V2.3.5.30

RBR50 connection drops for FTTC NBN Connection

12 Replies

FURRYe38
Guru - Experienced User
Dec 11, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?
- Retired_Member
  Dec 11, 2019
  Another case where you didn't read the OP:
  
  Router Firmware Version : V2.3.5.30
- Retired_Member
  Dec 11, 2019
  FURRYe38 wrote:
  What is the Mfr and model# of the ISP modem the NG router is connected too?
  You forgot (edit) something:
  
  What Firmware is currently loaded?
  - abkh
    Aspirant
    Dec 11, 2019
    Modem is netcomm ndd-0300
    My Orbi Router Firmware Version : V2.3.5.30

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RBR50 connection drops for FTTC NBN Connection