NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50, Draining mobile phone and tablet battery
Issue: Have new Orbi router and satellite. Install was vanilla - no issues. Updated firmware on both components to latest (a week ago). Worked as advertised- great, as a matter of fact. However, i...
I have the same thing happened on my Samsung Galaxy Tab and S7 .
Also checked on HP spectre laptop.
The battery drain in unusual.
Please provide a fix as the problem exist on all Orbi devices.
Saw the problem for a while with a Samsung Galaxy S7 smartphone late last year.
I'm not saying it is not an Orbi problem, but I remember trying a few things on the S7 end and it seemed to help alot.
It is worth reseting your network settings, Settings > Backup and reset > Reset network settings > Reset Settings and then connecting and putting the password for the Wi-Fi in again from scratch.
A setting on the phone, telling it to not keep trying to switch to a better connection, SMART network switch turned to OFF option.
If you think it is due to connecting and disconnecting of the Wi-Fi, you could also try to set the wifi to stay always on, even when during sleep, which might seem counter-intuitive, but might correct the problem: Settings > Wi-Fi> More, look for Keep Wi-Fi on During Sleep, and set it to Always.
I forgot to mention that also during this time period, I also lowered the transmit power on the Orbi system for the 2.4 Ghz band down to 25 percent. This also might have helped with the problem at my place where the Orbi is installed.
Hi,
This is definitely not the problem of the S7 as I also have LG and ZTE cell phones that act the same,
Battery drain that caused by the NETGEAR Orbi equipment .
So it is easy to put the blame on others...not this time.
Something is causing the problem on the Orbi side of the scale.
Please solve the problem A.S.A.P as it is definitely a software glitch.
Thx.