NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50, Draining mobile phone and tablet battery
Issue: Have new Orbi router and satellite. Install was vanilla - no issues. Updated firmware on both components to latest (a week ago). Worked as advertised- great, as a matter of fact. However, i...
I have the same thing happened on my Samsung Galaxy Tab and S7 .
Also checked on HP spectre laptop.
The battery drain in unusual.
Please provide a fix as the problem exist on all Orbi devices.
Saw the problem for a while with a Samsung Galaxy S7 smartphone late last year.
I'm not saying it is not an Orbi problem, but I remember trying a few things on the S7 end and it seemed to help alot.
It is worth reseting your network settings, Settings > Backup and reset > Reset network settings > Reset Settings and then connecting and putting the password for the Wi-Fi in again from scratch.
A setting on the phone, telling it to not keep trying to switch to a better connection, SMART network switch turned to OFF option.
If you think it is due to connecting and disconnecting of the Wi-Fi, you could also try to set the wifi to stay always on, even when during sleep, which might seem counter-intuitive, but might correct the problem: Settings > Wi-Fi> More, look for Keep Wi-Fi on During Sleep, and set it to Always.