NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pkengr
Feb 19, 2017Tutor
RBR50, Draining mobile phone and tablet battery
Issue: Have new Orbi router and satellite. Install was vanilla - no issues. Updated firmware on both components to latest (a week ago). Worked as advertised- great, as a matter of fact. However, i...
ThaBazz
May 04, 2017Tutor
Just upgraded to v19112 a few days ago. Will be testing to see if the drain persists, I did notice alot of actual drops and switching. Eg: my phone reconnects to the Orbi vs being seamless.
- JMU1998May 05, 2017Luminary
I have completely turned off the 2.4GHz radio on the Orbi since I don't have any legacy devices and also disable beam forming and MUMIMO and all this has seemed to help with the battery drain somewhat but again these are only bandaids to a bigger problem the root cause still need to be addressed by Engineering.
- pkengrMay 10, 2017Tutor
I have been dealing with this issue since February purchase (2017). It looks like my specific use case issue went away when I updated my Samsung Galexy Note 5 OS from 6.0.1 Marshmallow to 7.0 Nougat (not a recomendation from Netgear). In fact, it seems that the Orbi/Nougat combination is draining the battery even less that the Netgear N600/Marshmallow setup I had before. (Of course, that could be related to any number of Nougat system efficiencies.) The open ticket I had with Netgear for my particular situation was closed. We have another Note 5 from another carrier that isn't ready to be upgraded to Nougat that is still experiencing the problem. I don't believe that the root cause of the issue was necessarily addressed, which is probably some kind of backward compatibility thing.
- TomMacMay 11, 2017Guru
Yes, this appears to still be happening.
Running Galaxy S7 with both os 6.x and 7, I experienced drain on the phone over night. Originally it was as high as 40% but as the Orbi FW got a bit better it dropped to about 25%...still not exceptable.
I currently run the ORBI with beamforming and mu-mimmo off ( no other settings changes )... this fixes the issue as phone now drops only 2-3% overnight while in standby. (
I do know that Netgear is working on the issue and maybe soon to resolve it