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Forum Discussion
RBR50 Firmware Issue
I got a notification that my Orbi Router and Satellite had a firmware update available through the Android App so I started the update process. Ultimately the Satellite updated fine but the Router would not update even though it says it updated successfully. So it still says I have a firmware update available. So then I decided to try the web interface, first i tried the automatic option and again it supposedly successfully updated, but it still remaimed on the current firmware version of 2.5.1.16. The app and web interface says that the new available firmware is 2.5.2.4, but I went on Netgears site and found the two newer versions so I decided to try and load the latest 2.7.x version to see if that would work any better. I started with the Satellite first and that worked, but again after trying the Router it still will not update even though it appears successful. I then tried to downgrade the router to a previous version and it wouldn't do that either. So it currently appears that it is stuck on 2.5.1.16 and I can't get anything else on there. I tried unplugging the router for a bit as well and restarted it with no changes. I have not done a factory reset at all at this point. Anyone have a similar issue?
24 Replies
FYI, v2.5.2.4 seems to be the last in the v2.5 line of FWs. NG hasn't given an auto update notification path to v2.6 or v2.7 from v2.5.
If users wish to update beyond v2.5, you'll need to manually download v2.6 FW files for 50 series Orbi and apply them manually over v2.5. RBS first then RBR lastly. v2.6 version is for USA and all other regions.
For users wishing to update to v2.7 versions, you'll need to manually download v102 FW files for 50 series Orbi and apply them manually. RBS first then RBR lastly. v2.7 versions is for USA region only.
I have tried that already. I successfully got the Satellite to the 2.7 version, but I cannot get the Router to update to anything else at all. It is stuck at 2.5.1.16. I tried the update that it wants me to apply, which is 2.5.2.4 (both automatically and manually) and then I have tried the 2.6 version and the 2.7 version manually. Nothing is allowing it to move from 2.5.1.16.
Try using this process to get passed v16:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
