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ziggyray's avatar
ziggyray
Aspirant
Jul 01, 2019

RBR50 is slower than my isp coming into router

Hello, I am loosing about 100mbs from what I get from isp jack to what I get wired to the orbi router and also if i do a speed test on orbi router it is more than I get from a wired connection on my imac or any wireless? my rated speeds are 300/300 and the upload is always close to 300 like 289 but download is around 160 wired and 80 wireless but on wired and wireless upload is always good but cant figure out why my download wont be like upload speeds? I have called provider and we tested at the isp jack and it is 285ish every time we tested but once connected to router is slows over 50 percent and reason I bought this router was to get the high speeds, anyone have similiar issues with orbi? plz help

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?

     

    Do you have an ISP Modem or just a wall jack where the ISP servcie comes in at? 

    Has a factory reset and setup from scratch been performed since the FW was updated?

    • Ursa99's avatar
      Ursa99
      Star

      RBR50 and 2 satellites.  FW 2.3.1.60  OS=Windows 10, Android Pixel 3, Iphone 6.

      I have a similar issue.  DL's are about 1/2 of uploads.  I've done a paperclip reset to no avail.  Running in access point mode.  Main router shows correct DL and Upload speeds.  If there is a more thorough reset procedure I'd be willing to try that. 

      I'm on the lastest firmware and it was updated automatically.  In fact the last 3 updates were all done automatically and this is my first speed issue.  

      Any help much appreciated,

       

      Ursa

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the ISP modem the NG router is connected too?


        Ursa99 wrote:

        RBR50 and 2 satellites.  FW 2.3.1.60  OS=Windows 10, Android Pixel 3, Iphone 6.

        I have a similar issue.  DL's are about 1/2 of uploads.  I've done a paperclip reset to no avail.  Running in access point mode.  Main router shows correct DL and Upload speeds.  If there is a more thorough reset procedure I'd be willing to try that. 

        I'm on the lastest firmware and it was updated automatically.  In fact the last 3 updates were all done automatically and this is my first speed issue.  

        Any help much appreciated,

         

        Ursa


         

    • ziggyray's avatar
      ziggyray
      Aspirant

      no modem is just a wall jack because I have fiber all the way to house and can get 1gb service but cant even get the 300 I have now so tryin to fix before I upgrade,it is up to date firmware,one satilitte,single level house, I am going to try a factory reset and see if it helps next.