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2558-mata's avatar
2558-mata
Aspirant
Jul 05, 2020
Solved

RBR50 probleme mise a jour

bonjour

suite a une mise a jour manuel de mon RBR50  je n'ai plus de connexion internet 

la base clignote blanc et le bouton on/of passe de vert a l'allumage puis clignote quelques instants rouge pour repasser vert

j'ai upgradé de la version 1.4.0.18 a la version suivante1.4.0.34 avec succes donc vue le nombre de versions j'ai mise a jour lune version intermediaire 1.9.1.12 .

fallait-il upgrader sans sauter de versions?

avez vous une solution ?

7 Replies

  • RBR50 update problem
    Hello

    following a manual update of my RBR50 I no longer have an internet connection

    the base flashes white and the on / of button changes from green to ignition then flashes red for a few moments to return to green

    I upgraded from version 1.4.0.18 to the following version 1.4.0.34 with success, therefore considering the number of versions I updated an intermediate version 1.9.1.12.

    was it necessary to upgrade without skipping versions?

    Do you have a solution ?

    • FURRYe38's avatar
      FURRYe38
      Guru

      What model Orbi do you have? Is this in regards to the RBR50? Or something else? 

       

      Try a power OFF of the ISP modem and RBR for 30 seconds, then back ON with the ISP modem first, then RBR to see if it re-connects. Can try a factory reset on the RBR as well. 

      • 2558-mata's avatar
        2558-mata
        Aspirant

        Hello
        the problem concerns the RBR50 router.
        I can no longer access the settings.
        there is no more wifi and no connection with the eternet cable despite a factory reset on the RBR and turning off and on the modem and RBR.