I have used my Orbi system with very few problems for 2 years and 6 months. Had a 2 year warranty so of course the dropouts started soon after the warrarnty died. I used multiple RBS50 satellites and so I wanted to see what newer unit would pair with them. The Pro does not apparently. So I started looking for a new RBR50 to replace my existing one. Can't find one. I do find the RBK50. So, my quesiton is, if I do decide that the current dropouts cannot be dealt with (and a l ot of people are seeming to have that happen) and I opt to try the hardware route, will a new RBK50 pair with my RBS50 satellites? Thanks.

Sounds like there is a problem with the security apps on Orbi. Glad you got a refund. Please make a comment post about this experience with those security apps here: https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor Hopefully NG can get these issues fixed. Good Luck.

Orbi, thou art a cruel mistress. After 2 days dropped the signal again and had to reboot. I think it is now clear that it is the router. Off to Best Buy tomorrow and a redo. Thanks for all the help! Will advise if the new router does the trick.

Lets see if it's actually a hardware or configuration issue first. What is the Mfr and model# of the ISP modem the NG router is connected too? Is the Orbi system operating in Router or AP mode? What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings Try disabling the following and see:Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Has a factory reset and setup from scratch been performed since updating to v60?

Thanks so much for the quick reply. Am implementing the suggestions in stages. Will see if that lessens or hopefully solves the dropouts. Again, thanks for the suggesitons.

Let us know how it goes. Please give feedback to questions presented.

RBR50 replacement | NETGEAR Communities

18 Replies

FURRYe38
Guru
May 14, 2019
Lets see if it's actually a hardware or configuration issue first.

What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Has a factory reset and setup from scratch been performed since updating to v60?
- mgdurand1
  Luminary
  May 14, 2019
  Thanks so much for the quick reply. Am implementing the suggestions in stages. Will see if that lessens or hopefully solves the dropouts. Again, thanks for the suggesitons.
  - FURRYe38
    Guru
    May 14, 2019
    Let us know how it goes.
    
    Please give feedback to questions presented.

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RBR50 replacement