NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Atlixnor
Oct 16, 2023Guide
RBR50 v2 firmware update -automatic upgrade not working. Need advice, please
Why is the GUI automatic fw update not finding a new firmware?
The current fw is 2.7.4.24, and I am based in Europe. Is this the reason the automatic fw is not working?
I want to upgrade to the latest, which is 2.7.54
I remember there were some issues with Orbi when updating firmware. Do I still have to factory-reset both the router and the 2 satellites, or can I at least try with a manual upgrade first? (First the two satellites, then the router).
Any other advice?
The reason I now am forced to upgrade, is that the brand new phone, Google Pixel 8, is having great issues with this mesh network. I don´t know if this is Google´s fault or Netgear, but the phone works fine with other 2.4/5 mesh networks I have tried + also works fine with a 2.4 GHx Tp-Link network I tried in my home simultaneously with the Orbi network.
25 Replies
Sort By
Sometimes NG doesn't put up FW to the AU services. So if you want to update FW, you can manually update FW.
RBS first then RBR lastly:
Atlixnor wrote:
Why is the GUI automatic fw update not finding a new firmware?
:https://kb.netgear.com/000065539/RBR50-RBS50-Firmware-Version-2-7-5-4
But nowhere in the release notes does it mention anything about region. (i.e. US vs. Europe)
It is well-known that Netgear gives customers some time to download and install new firmware before making the release generally available through the Firmware Update process, and then waits for another period before pushing the new firmware without notice. Steps in this process are not documented or published.
My guess is that whoever was supposed to monitor the firmware status of this product from 2016 either (a) forgot, or (b) was reassigned to other tasks, or (c) no longer works at Netgear. And no one has discovered the lapse.
Can you describe the problems with the Pixel 8 in more detail.
- AtlixnorGuide
ok. I upgraded satellites, router, and shut down everything and turned it on in the right direction (modem, router, satellites).
Wifi is again working fine for everything except my expensive Pixel 8 Pro. I cannot believe it is not working. It is flapping on and off. I will provide a video and wifi settings here soon. Google is going to start monitoring my phone to troubleshoot this also unless you guys finds a solution fast.