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DebF's avatar
DebF
Aspirant
May 07, 2020

RBR50v2 setting up says check ethernet cable

set up stops at check ethernet cable-- have tried different cable retry same result

using Netgear ATT wireless modem to connect to could modem type be problem

really asking how to set up  I am following instructions retried several times same result  check ethernet cable

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    If the ISP modem already has a wifi router built in, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 

     

    The modem maybe using same IP address of 192.168.1.1 which the netgear orbi uses as well. You should be able to factory reset the RBR and walk thru the setup wizard and it should change the IP address to something else if this is the case. 

    • DebF's avatar
      DebF
      Aspirant

      thanks for response

      Modem I am connecting Orbi to

      NETGEAR

      Model: MR1 100

       

      thank you

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        The mobile router already has built in router. You may want to change to AP mode. 

         

        Be sure to swap out LAN cables in between the MR1 and RBR. CAT6 is recommended. 


        DebF wrote:

        thanks for response

        Modem I am connecting Orbi to

        NETGEAR

        Model: MR1 100

         

        thank you