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Forum Discussion
RBR50v2/RBS50v2 RBR accesses 5g, but RBS is running 2.4. How can I get them to both run 5g?
Both were updated to V2.7.2.104
4 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026Has a factory reset and setup from scratch been performed since last FW update?
I don't know how to change channels etc, can't find where to do that on the Orbi website
"accesses" is a bit ambiguous. Can you please describe the situation in more detail?
Both the Orbi router (RBR) and satellite( RBS) are supposed to broadcast the Orbi WiFi name (SSID) on both a 2.4G WiFi channel (1-11 in the US) and a 5G WiFi channel (36-48 in the US). Most modern WiFi clients display only the one SSID and do not indicate how many access points are broadcasting that SSID or on which channels*. After a device connects, many devices have a way to display the properties of the connection (channel, link rate, etc.)
What is the basis for concluding that the satellite is not broadcasting the 5G WiFi?
* There are software applications that will display the characteristics of every WiFi access point (signal level, channel, etc.)
For Android, I am partial to WiFi Analyzer by Kevin Yuan.
For Windows, WiFiInfoView by Nirsoft.
(both are free)
The RBR50v2 acts as router, connected to Skyline Skybest 500mbps internet. The RBS50v2 is a satellite. They are positioned about 40ft apart. The house is 4,000sqft, interior walls are 'shiplap' panneling, very hard wood. we tried positioning the satelite closer, but it lost the signal.
