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RBS 50 LAN connection is no longer working
I have had an Orbi RBR50/RBS50 mesh network with two satellites for couple years now. Just recently I lost the internet connection for the computer that is connected to the satellite (RBS50) with a LAN cable. With WiFi everything works fine.
All units have FW v2.7.3.22. I have done no changes to the network prior the problem occured for the first time. The connection can be established sometimes, but it succeeds very seldom. I have tried with two different computers and with different LAN cables. Symptoms are the same. I have also swapped satellites, but to no avail. If I add the IP address manually to the ethernet module, then I am able to ping the modem. So some connectivity exists.
System configuration is: Modem - (LAN) - RBR50 - (WiFi) - RBS50 - (LAN) - Computer
Any good ideas (other than get another mesh system from another supplier)?
I would be very happy if someone could help in this matter.
Axel-i
If the problem occurs regardless of the satellite, it tends to indicate a firmware issue. You have a couple options.
1. downgrade the firmware. always an option but I've seen a couple issues on here from users who downgrade.
2. wait a bit and see if the next firmware update fixes it.
3. Try a factory reset on the router and the satellites and see if that helps.
8 Replies
If you swap the 2 satellites, does it work?
Hi,
I have swapped the satellites and the behavior is exactly the same. So, it is not a satellite (RBS) HW issue. I also walked with laptop and LAN cable to connect directly to the RBR and both RBSs. First time they all worked. Once I tried again with the satellite, it did not work. As said I have tried two computers, one Synology NAS and multiple LAN cables. Result is the same. LAN does not work 99% of the time, WiFi works all the time.
Br,
Aulis
are you using a switch between router--satellites?