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arn0ld's avatar
arn0ld
Aspirant
Oct 14, 2021

RBS50 auto change connection type to router RBR50 from 5ghz to 2.4ghz

Hello,

 

I have netgear orbi system with 1 router rbr50 and 2 satellite rbs50. i have used this system for 2 year, no problem.

 

But after updating firmware V2.7.3.22, my rbs50 often change connection type 5ghz to 2.4ghz, althought i haven't changed thier position. To resolve this problem , i have to re sycn satellite and router gain. But the problem will be happen after few hours. 

 

How should i resolve in this issue . How to make connection type between router and satellite fix as 5ghz connection.

6 Replies

  • Has a factory reset and setup from scratch been performed since last FW update?  A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. 

    • arn0ld's avatar
      arn0ld
      Aspirant

      sorry i don't understand clearly. So i should push the small reset button of router and satellite right ?

      If i do factory reset, do i lost all my internet config ? The firmware after reseting will be V2.7.3.22 or downgrade to first firmware when it's come out from factory ?

      • FURRYe38's avatar
        FURRYe38
        Guru

        arn0ld wrote:

        sorry i don't understand clearly. So i should push the small reset button of router and satellite right ? Yes. And on the RBR.

        If i do factory reset, do i lost all my internet config ? Yes.

         

        The firmware after reseting will be V2.7.3.22 or downgrade to first firmware when it's come out from factory ? Will be .22