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Solved
RBS50 Behaving Weirdly with Wired Backhaul
My satellite's been acting up. At first I was not able to connect to the satellite upstairs in the office (wired Backhaul) thought it was something with the firmware so updated that to 2.7, and everything shows fine. The router status page shows everything as connected but the app now doesn't show the satellite as online at all. Both iOS and android apps.
With v70 loaded on my RBK50 system, I am seeing a ARP storm when the RBS is connected with two or more LAN switches in between teh RBR and RBS. I see a short ARP storm with just 1 switch in between then stops. My network has 3 switches in between the RBR and RBS. I've reported this alredy to NG support. This wasn't a problem with v16 loaded or prior versions of FW back to v2.3.0.32 when I first recieved a RBR50. So my one RBS is now wirelessly connected to the RBR in AP Mode. RBS is in the basement and the RBR is on 2nd level.
25 Replies
gb2bg wrote:
My satellite's been acting up. At first I was not able to connect to the satellite upstairs in the office (wired Backhaul) thought it was something with the firmware so updated that to 2.7, and everything shows fine. The router status page shows everything as connected but the app now doesn't show the satellite as online at all. Both iOS and android apps.I contacted support about this and they said it is a known bug. Try reooting the orbi system and see if it helps. I had it real bad on both app and WEB GUI. After a couple of reboots and reconfiguring a few devices, it all looks good now.
Is the RBS directly connected to the RBR or is there a switch in between the RBR and RBS?
Has a power OFF of the RBR and RBS for 1 minute then back ON to see if this changes anything?
Has a factory reset been performed then setup from scratch?
gb2bg wrote:
My satellite's been acting up. At first I was not able to connect to the satellite upstairs in the office (wired Backhaul) thought it was something with the firmware so updated that to 2.7, and everything shows fine. The router status page shows everything as connected but the app now doesn't show the satellite as online at all. Both iOS and android apps.Wired backhaul is done through MoCA. It was working fine until this week. I will give the reboot a shot and if it doesn't work, go to reset next and then whatever's next.
Web GUI shows wired backhaul to the satellite (attached) but all devices are shown to be connected to the RBR and the app doesn't connect.
If this is a Orbi app thats not connecting, maybe a Orbi app issue and not actual orbi hardware.
Something to post about if you feel this is a Orbi app issue in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
