Orbi firmware v2.1.1.16 discussion

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jmschnur923 wrote:

.074 to .76 to 2.112 to 2.116

 

all manual updates.

reboots then forced syncing of sats.

 

each version gave me full WiFi function in house.30+ devices.

.074 and .076 gave me correct sat info for attached devices.

 

5g connections to sats

daisy chain enabled.

AP. Mode fios.

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Good info.  Thanks.

Any factory resets or NVRAM clear along the way?

I dont know if I should be happy or sad. I have had so much trouble with this system since I got it 6 months ago, and I had just given up getting it to work. I have even initiated the return process to the place where I bought it.

From day one the satellite has been unstable loosing connectivity to the router. I have had to reboot it constantly to get it working again.

The last few days I have been going between V2.0.0.74 to V2.1.1.12 down to V1.11.0.20. Then system auto upgrade to V2.0.0.74 again (this was before V2.1.1.16 was released). Tested the V2.1.1.16, it seemed to be worse than ever. Downgraded back down to V1.11.0.20 again which has been pretty stable before but was now also acting up.

Disabled all the advanced features such as Daisy-Chain Topology, Implicit BEAMFORMING, MU-MIMO, etc. Nothing made any difference. I did a factory reset and set up everything again. Still unstable as hell.

Finally I just said "**bleep** it!", called Netgear support and they agreed I should get the system replaced. I contacted the dealer to initiate this. Then I upgraded to V2.1.1.16, did a hardware reset on the satellite (pushed the button in that tiny little hole on the back), and enabled all those advanced features except for Daisy-Chain Topology which I dont need. And annoyingly enough the system has been stable for 2 days now. So now I dont know if I want it to fail so I can send it back or if I want it to work so that I can keep it. For now I am just enjoying the stability of the network. But I dont trust it to last, yet...

Just completed a fresh factory reset and reboots, this is second time did this week still all devices show connected to main base nothing to satellite. 

No resets. No no nvram clear. System reboot for each firmware change. 

I did did have to sync the sats to get 5g and good back haul on 16.

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joelinho wrote:

I dont know if I should be happy or sad. I have had so much trouble with this system since I got it 6 months ago, and I had just given up getting it to work. I have even initiated the return process to the place where I bought it.

 

From day one the satellite has been unstable loosing connectivity to the router. I have had to reboot it constantly to get it working again.

The last few days I have been going between V2.0.0.74 to V2.1.1.12 down to V1.11.0.20. Then system auto upgrade to V2.0.0.74 again (this was before V2.1.1.16 was released). Tested the V2.1.1.16, it seemed to be worse than ever. Downgraded back down to V1.11.0.20 again which has been pretty stable before but was now also acting up.

 

Disabled all the advanced features such as Daisy-Chain Topology, Implicit BEAMFORMING, MU-MIMO, etc. Nothing made any difference. I did a factory reset and set up everything again. Still unstable as hell.

 

Finally I just said "**bleep** it!", called Netgear support and they agreed I should get the system replaced. I contacted the dealer to initiate this. Then I upgraded to V2.1.1.16, did a hardware reset on the satellite (pushed the button in that tiny little hole on the back), and enabled all those advanced features except for Daisy-Chain Topology which I dont need. And annoyingly enough the system has been stable for 2 days now. So now I dont know if I want it to fail so I can send it back or if I want it to work so that I can keep it. For now I am just enjoying the stability of the network. But I dont trust it to last, yet...

 

 

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You said you did a factory reset (i.e. via paper clip) on the satellite before manually installing 2.1.1.16.  Did you also do a factory reset on the router before manually installing 2.1.1.16?

Just wanted to be a part of this thread and mention since the 2.1.1.6 update my satellite has no connections, where I previously had 14 devices on it.?!

I'll follow along and see what other issues users are having.

Showing no connections on the web page and having no connections are two different things. Most of us are not seeing connections on web pages but are finding that the Sats are actually handling the devices.

functionally , how is your WiFi as you move around your home.

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joelinho wrote:
No I did factory reset via the gui when I downgraded to an earlier version. Will that also reset the satellite or is there a difference to reset using paper clip method?

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Ok, I think I understand.  Let me say it back to confirm:

You did a factory reset via the gui on the router and a factory reset on the satellite via the paper clip.

Then you did a manual load of the 2.1.1.16 firmware on both the router and the satellite?

I think the gui button factory reset and the paper clip factory reset do the same things.  I do not think the gui reset on the router also resets the satellite.

So, up time 1.5 days. Thought all was well. Foxtel Now (wired) started to buffer up, thought it might be Foxtel. But then watched Arsenal Liverpool on Optus Fetch (wired) and that started giving bandwidth warnings to me when the score was 3-3. Never before had that happen with Fetch watching the EPL. So rebooted Orbi router and now buffering gone.

Sigh. Really needs to be more reliable.

I do have wi-fi connections throught the house, just not consistantly. I have around 80 devices connected (several ip cameras that are dropping connections regularly, then reconnecting). Maybe I am not the norm, but the Orbi system I have have for coming up on a year now and it still feels like a beta release. I've played around with differnet settings ( I am on AP mode now because I have too many devices to update their IP addresses to put the router in "router mode". I'm way past my return window, not having bought this at Costco, so I am stuck with it. Just hoping they will finally get this thing working correctly.

If I had it to do over again, I would not be going down this road. Life is too short, at least from my experiences with Orbi.

I gave up and bought an eero pro system yesterday.  Talk about night and day difference.  Yes, the Orbi was a bit faster at closer range, but the eero seems incredibly stable and fills in wireless gaps nicely.  Have only had it up for about a day, but at this time yesterday my Orbi had already disconnected me and brought down my network 6 times. 

Mother F’er!! My RBK50 system, which was came with and was running 1.12.0.18 for the last week (and I wanted to keep it that way until this FW issue sorted itself out) autoupdated to 2.1.1.16 last night at 2:30am. WTF, Netgear?!? Once I own a piece of equipment, how dare you reach in and make changes to it without my consent (especially when your latest FW is a verified pile of garbage with stability and reboot issues). Guess I get to start experiencing all the crappy reliability that associated with this FW. Time to turn on the logs...

This thing better not start crapping out every day or it’s going back to the store ASAP...

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ratickle wrote:

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joelinho wrote:
No I did factory reset via the gui when I downgraded to an earlier version. Will that also reset the satellite or is there a difference to reset using paper clip method?

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Ok, I think I understand.  Let me say it back to confirm:

 

You did a factory reset via the gui on the router and a factory reset on the satellite via the paper clip.

Then you did a manual load of the 2.1.1.16 firmware on both the router and the satellite?

 

I think the gui button factory reset and the paper clip factory reset do the same things.  I do not think the gui reset on the router also resets the satellite.

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Yes that is what I did. Router factory reset via web browser gui and satellite reset via the hardware button on the physical device. Paper clip method  :-). I haven't noticed any internet connectivity issues so far, and I am usually experiencing a few per day.

Does anyone else have issues with devices not showing up in device list? 

I have +20 attached devices but only ~12-15 shows up in the device list, some of which I know are continuosly connected (such as an Amazon Echo, continously streaming Spotify). I've manually refreshed, restarted etc. but this seems to persist. 

Ideas? 

angr yes you are not the only one who is having similar issues, I think this is a bug introduced by latest firmware my devices are missing on the list and nothing showing connected to satellite, have factory reset many times reinstalled Firmware,  even tried nvram clean process issue comes back.

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angr wrote:

Does anyone else have issues with devices not showing up in device list? 

I have +20 attached devices but only ~12-15 shows up in the device list, some of which I know are continuosly connected (such as an Amazon Echo, continously streaming Spotify). I've manually refreshed, restarted etc. but this seems to persist. 

 

Ideas? 

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Many people have that problem.  You are not alone.  If all your devices are working and your Orbi router is not self-rebooting three times a day, then you are one of the lucky ones.

3 days 15 hours on.

31 devices

no device  listing on Sats.

improper listing on router.

good connections to internet.

AP using fios.

WIFI seed 85 throughout the house 1 ms jitter.

daisy chained. Load on last Sat 35%, Transfer sat 17%. Router 8%.

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mossywell wrote:
I rolled back to 2.0.0.74 in the end. Had to do a nvram clear and factory reset and set everything up again, but at least everything now works again.
Note to self: don't update until Netgear have actually tested their firmware (or left it to their customers to do for free).

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Unfortunately, unless you have used Telnet to turn off auto-updates, within 24 hours your system will probably be pushed back to 2.1.1.16.  Let us know if that happens.

How do you do a nvram clear?

does that happen automatically with a reset?

I wanted to chime in, too, since I have just switched after being an Orbi RBK40+RBW30(2) system user for almost a year to the day.  Like many of you, I've become increasingly frustrated with the lack of reliability in the system.  I've had issues here and there since the 2.0 release, but I work from home and have not been able to complete a voip or videoconference without disconnecting due to resets since 2.1.1.12 and 2.1.1.16. Yesterday was the final straw and I disconnected this $500+ investment and went back to my Google Onhub after realizing it could be used as part of a Google Wi-fi mesh network.  I purchased the 3 wi-fi point network, set it up in under 30 minutes, and haven't had a single issue with it since. I get about 3/4th's the download speeds I did with Orbi, but at least I have a reliable connection.  I'll keep checking back to see if these issues ever get resolved, but for now, count me as one of the many who are very frustrated with Netgear and their apparent lack of support for their user community.  

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JMU1998 wrote:

angr yes you are not the only one who is having similar issues, I think this is a bug introduced by latest firmware my devices are missing on the list and nothing showing connected to satellite, have factory reset many times reinstalled Firmware,  even tried nvram clean process issue comes back.

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It's not just with the latest firmware - I've seen this bug occasionally on 2.0.0.74 as well. Can't make any sense on when it decides to show or not though.