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Forum Discussion
pkengr
Feb 19, 2017Tutor
RBR50, Draining mobile phone and tablet battery
Issue: Have new Orbi router and satellite. Install was vanilla - no issues. Updated firmware on both components to latest (a week ago). Worked as advertised- great, as a matter of fact. However, i...
pkengr
May 10, 2017Tutor
I have been dealing with this issue since February purchase (2017). It looks like my specific use case issue went away when I updated my Samsung Galexy Note 5 OS from 6.0.1 Marshmallow to 7.0 Nougat (not a recomendation from Netgear). In fact, it seems that the Orbi/Nougat combination is draining the battery even less that the Netgear N600/Marshmallow setup I had before. (Of course, that could be related to any number of Nougat system efficiencies.) The open ticket I had with Netgear for my particular situation was closed. We have another Note 5 from another carrier that isn't ready to be upgraded to Nougat that is still experiencing the problem. I don't believe that the root cause of the issue was necessarily addressed, which is probably some kind of backward compatibility thing.
TomMac
May 11, 2017Guru
Yes, this appears to still be happening.
Running Galaxy S7 with both os 6.x and 7, I experienced drain on the phone over night. Originally it was as high as 40% but as the Orbi FW got a bit better it dropped to about 25%...still not exceptable.
I currently run the ORBI with beamforming and mu-mimmo off ( no other settings changes )... this fixes the issue as phone now drops only 2-3% overnight while in standby. (
I do know that Netgear is working on the issue and maybe soon to resolve it
- CBATLOct 29, 2017Aspirant
Just bought and installed this yesterday 10/28/17-- wifi speed and coverage are good, but all apple device batteries are draining rapidly -- 2 ipad airs, 2 iphones (6, 6S) and a brand new (September 2017) MacBook Pro. The MB Pro went from 98% battery overnight when sleeping to 64% this morning. Ipad Air went from 75% overnight to 17%. Iphone 6 dropped 5% in 5 minutes when using it this am to run speakeasy speedtest.
Has this problem been solved?
- DarrenMOct 31, 2017Sr. NETGEAR Moderator
Do you have the latest firmware on your orbi this was a older issue that community members said was resolved with a firmware update.
DarrenM
- WizecNov 01, 2017ApprenticeMy iPhones (iPhone 7) drain fast when WMM is enabled and slow when WMM is disabled on my Orbi.
Unfortunately, network performance suffers quite a bit when WMM is off, so I can’t leave it disabled. They get us coming and going...