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Remote Management via Orbi App
I noticed in the Orbi App, my two RBS50 satellites were not shown as connected. I tried a few things and looked at my Orbi with the Genie App. I noticed it had a "Reboot Router" option and tried it.
The satellites showed as connected after the reboot but the only way I can get Genie and Orbi apps to log on is remotely.
Is there a fix for this? I understand Genie won't support Orbi after 1/31/2019, but I don't understand why I have to log into Orbi now with only the "Remote Management" option now.
Did something change in the app or is there some other issue I can't identify?
I'm able to log in to Orbi with my ethernet-connected Win10 computer using 10.0.0.48.
FURRYe38 wrote:
Is your mouse wireless or USB?
Windows PC with certain web sites or all sites?
No issues to report - printer was connected using the sync button on the RBR50.
For some reason I kept getting a response to enter the RBR50 default password even though I thought I had cchanged to password.
Once I entered the default I was able to permanently change it to password.
I think I only have the renaming of the connected devices.
I can close this issue now that I can log into the Orbi app and Remote Management is NOT greyed out.
47 Replies
What happens if you disable Remote Managment thru the web browser connected to the Orbi router and try to connect locally?
What mobile device and OS are you using with the Orbi app?
FURRYe38 wrote:
What happens if you disable Remote Managment thru the web browser connected to the Orbi router and try to connect locally?
What mobile device and OS are you using with the Orbi app?
iPhone7 Version 12.1.2
I can't disable Remote Management in the 10.0.0.48 web browser interface; it's grey'ed out.
10.0.0.48 where is this number coming from? Is this the IP address of the Orbi?
What browser are you using?
CC is notorious for making changes to there modems with out notifying the user. They want the wifi broadcasting so neighbors can use the public guest network for other users on CC. Possible this maybe an issue. Seems like this might be interfering some.
Can try this, change the Modem back to router mode. Disable ALL wifi radios on the modem.
Change the Orbi to AP mode. Reboot everything. Try to log in to the orbi app locally.
You might be best served by getting your own modem. CC allows this. Get into a modem only unit with out a router.
FURRYe38 wrote:
CC is notorious for making changes to there modems with out notifying the user. They want the wifi broadcasting so neighbors can use the public guest network for other users on CC. Possible this maybe an issue. Seems like this might be interfering some.
Can try this, change the Modem back to router mode. Disable ALL wifi radios on the modem.
Change the Orbi to AP mode. Reboot everything. Try to log in to the orbi app locally.
You might be best served by getting your own modem. CC allows this. Get into a modem only unit with out a router.
Now that I have Gigabit, I can afford to replace my XB6 with my own modem. I have had TW/Comcast since 1982 and I tried using my onw DD-WRT for a while, but they kept upgrading and I said to h*** with it I didn't have the time since I was working about 12hrs a day. I think I'm safe now, so I will look into that.
Thanks for you help.
If your on cable find a NG CM1000 or CM1100 or Arris 8200 or a Motorola MB8600. There broadcom based modems. I don't recommend Intel based modems:
http://www.badmodems.com/Issue3.htm
Good Luck
