NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

c00labah's avatar
c00labah
Aspirant
Apr 11, 2021

Resurrecting my Orbi Satellite from the almost dead (RBS40) - firmware appears to be corrupted

My Orbi RBS40 satellite is 'as new' - it has sat in a cupboard since it was bought.

 

Unfortunately, it appears that the firmware is corrupt.  

 

  • It cannot join the router - persistent purple ring
  • Tried hard reseting (both with power out and power in) numerous times, with no success
  • Tried manual firmware update (tftp) - cannot find route to host
  • Tried nmrpflash - cannot find route to host

The underlying issue appears to be that 192.168.1.1 is not being exposed at all (ie, this address cannot be pinged).

 

The only way to go beyond the purple ring is to connect the satellite directly to the router by ethernet cable.   This appears to sync (blue ring), but it seems to be in some strange DEV mode - there are 4 entries showing on the attached devices list in the router (see attached screenshot).  The satellite is able to be pinged (192.168.1.37), but if I try to navigate to 192.168.1.250, it gives a 500 (internal server error).

 

Is there anything I can do to reflash the firmware or resurrect the device? 

 

 

 

4 Replies

    • c00labah's avatar
      c00labah
      Aspirant
      Apr 17, 2021

      Thanks very much for your reply.  Unfortunately following these steps doesn't work.

       

      I simply can't ping 192.168.1.1 - it tells me 'request timeout'.  Not a single ping is successful.

       

      If I soft reset (orange light), the satellite gives me a short burst of 4 successful pings at around 20 seconds after restart at 192.168.1.250, but after that it tells me 'request timeout'.

       

      I can't navigate to 192.168.1.10 (the static IP that I've set), nor can I navigate to 192.168.1.250 (internal server error).

       

      Anything else I can try?

       

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Apr 11, 2021
    c00labah wrote:

    The satellite is able to be pinged (192.168.1.37), but if I try to navigate to 192.168.1.250, it gives a 500 (internal server error).

    Can you open a web browser to http://192.168.1.37 ?

    • c00labah's avatar
      c00labah
      Aspirant
      Apr 17, 2021

      No, I can't browse to the static IP I've set.  As per my reply above, browsing to 192.168.1.250 returns '500 - internal server error'.