So my RBR50 died overnight. It was fine before we went to bed but awoke to no internet. Inspected the router but only the green led in the back was on. IDK what happened but it's a little sus that it would just stop working for no reason. It was running the latest firmware no funny stuff, in a cool pet free non smoking environment. Yeah i'm stumped. I bought the RBK50 set one router + one satellite back in 2018 so it is or was three years old but it was still fuctioning like a champ albeit you know with some technical hiccups here and there but overall i was really pleased with my Orbi setup. The satellite still works. Thankfully i also have a tp-link ac1750 router that was in ap mode but is now our primary router until i can get another Orbi one. Or i might try something else from another brand but it was nice knowing you.

That's fine by me. I only need the router to run the satellite. What i want to know is why these things just stop working for no good reason? I have stuff that is much older and still going strong till this day. Three years is nothing. Netgear is probably responsible for murdering our equipment lol

Did you try factory resetting it? Pushing and holding reset for 7-15 seconds while powered on? the power led should change when held long enough.

I tried everything bro. It's not working anymore. Apparently a lot of people are having the same issue, Orbis just dying out of nowhere. Three years isn't even that long. It still looks fresh out of the box that's how well taken care of it is. So yeah idk wth happened. I'll probably end up grabbing a used one from ebay or something. Like i said the satellite still works so might as well put it to use again.

did you try tftp or nmrpflash? (try an older firmware version) You can try recoving it with tftp or nmrpflash. are you on windows? if so, follow this guidehttps://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTPjust make sure you enable tftp https://www.thewindowsclub.com/enable-tftp-windows-10and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. https://www.youtube.com/watch?v=R9DLrLQrpawand if that doesn't work, you can try using nmrpflashhttps://github.com/jclehner/nmrpflash

I already tried doing tftp, many times actually but nothing happens. The green led is the only thing that works. I have yet to try the other method you suggested but when i go to install the program i get an error message saying wpcap.dll not found. It says reinstalling might help but it doesn't. Nevermind i downloaded then intallled the file needed. I'm just trying to follow a guide i found but it seems way more complicated than tftp. Wish me luck lol.

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12 Replies

plemans
Guru
Jan 30, 2022
Did you try factory resetting it?

Pushing and holding reset for 7-15 seconds while powered on? the power led should change when held long enough.
- MyOrbiDied
  Aspirant
  Jan 30, 2022
  I tried everything bro. It's not working anymore. Apparently a lot of people are having the same issue, Orbis just dying out of nowhere. Three years isn't even that long. It still looks fresh out of the box that's how well taken care of it is. So yeah idk wth happened. I'll probably end up grabbing a used one from ebay or something. Like i said the satellite still works so might as well put it to use again.
  - plemans
    Guru
    Jan 30, 2022
    did you try tftp or nmrpflash? (try an older firmware version)
    
    You can try recoving it with tftp or nmrpflash.
    are you on windows? if so, follow this guide
    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
    just make sure you enable tftp
    https://www.thewindowsclub.com/enable-tftp-windows-10
    
    and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
    https://www.youtube.com/watch?v=R9DLrLQrpaw
    
    and if that doesn't work, you can try using nmrpflash
    https://github.com/jclehner/nmrpflash

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