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Forum Discussion
Router blocks Netflix streaming, Sonos speakers in spotify and Hive
Hi all, i recently purchased an RBK40 and DM200 to use with my vodafone broadband. I use the DM200 in bridge mode and the RBR40 as the router. However, when i use this set up i cannot stream Neflix on any device (i have tried Sky Box and Chromeast) and my sonos speakers have dissappeared in Spotify (it does not recognise them on the network) but they work fine in their native app. I also have intermitent access to Hive, sometimes it blocks me sometimes it lets me adjust the heating/lights. When i plug the ISP (vodafone) router in and use ORBI in AP mode all these problems dissappear but the ISP router is slow and drops freuently.
I have searched for a solution for each problem but nothing has fixed it (nat filtering, IPv6 setting etc) and i feel that they are all related, had these problems abd been able to fix these them?
17 Replies
Ensuring you really have your DM200 it in bridge mode: Please read this and double check:
https://kb.netgear.com/30773/How-to-set-DM200-into-bridge-modem-only-mode
What is the RBK40's IP address? Do other devices get issued private IP addresses by the RBK40? (192.168.1.X?)
Is your satellite installed? What is it's issued IP address?
Are you using any special DNS or defaulting to your ISP?
Can you open a command prompt and do a tracert to netgear.com and post those results here?
I presume you have current firmware loaded in both router and satellite.. . what versions are they?
Hi chuck, thank you for getting back to me.
DM200 definitely in bridge mode.
RBR40 IP us 192.168.1.1 and other devices get private IPs
Sattelite is installed with IP 192.168.1.4
i am using my ISPs DNS
Tracert below. All firmware is up to date.
any ideas/ i have read a lot about DM200 bridge mode causing issues but do not know how to resolve them.
Try it with your Sonos speakers disabled. If that proves to be the issue, and your speakers were wired, try it with them wireless.
JoeCymru wrote:
Try it with your Sonos speakers disabled. If that proves to be the issue, and your speakers were wired, try it with them wireless.
+1
Since you'e using Sonosnet I guess that you have wired speakers. How many wired Sonos speakers do you have?
NandoCalrissian can you please copy and paste the tracert results as we can't see the attached picture until it's approved by a moderator :)
HI Joe and Ekhalil
text below. thanks. i will wire a speaker in but it worked with the old modem plugged back in with the orbi as an AP so there is something going on with the the DM200 or Orbi when in router mode.
C:\>tracert netgear.com
Tracing route to netgear.com [34.208.150.59]
over a maximum of 30 hops:1 2 ms 3 ms 3 ms 192.168.1.1
2 10 ms 9 ms 8 ms
3 10 ms 10 ms 11 ms 63.130.104.194
4 10 ms 10 ms 9 ms ae13-600-xcr1.ltw.cw.net [195.2.23.77]
5 140 ms 140 ms 141 ms ae5-xcr1.slo.cw.net [195.2.24.33]
6 78 ms 79 ms 78 ms ae2-xcr1.nyh.cw.net [195.2.28.169]
7 144 ms 143 ms 143 ms xe-7-0-1-xcr1.pal.cw.net [195.2.25.133]
8 143 ms 142 ms 142 ms 52.95.216.76
9 144 ms 145 ms 144 ms 54.240.243.52
10 142 ms 142 ms 143 ms 54.240.243.61
11 * * * Request timed out.
12 163 ms 163 ms 161 ms 52.93.128.26
13 160 ms 160 ms 160 ms 54.239.44.1
14 * * * Request timed out.
15 178 ms 173 ms 163 ms 52.93.14.188
16 159 ms 159 ms 157 ms 52.93.14.179
17 174 ms 199 ms 167 ms 52.93.14.178
18 160 ms 159 ms 165 ms 52.93.14.201
19 160 ms 160 ms 160 ms 52.93.13.71
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.Trace complete.
