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Forum Discussion

grumpy63's avatar
Jun 16, 2019
Solved

router won't connect to modem

I recently moved and recieved a new modem from specrtrum. i have an older netgear router that will connect to modem fine.  My orbi will not connect to the internet. any suggestions?

  • I got it connected. Thanks for your reply. I had to delete and reinstall the app in order to re set up the router. All is good. Thanks again.

6 Replies

  • What is the brand and model of the new modem? Is it a modem only or does it have a router as well?

    • grumpy63's avatar
      grumpy63
      Tutor

      its a hiltron technologies. i couldn't find a model number.  its internet and voice only. No cable.

      • ekhalil's avatar
        ekhalil
        Master
        How many Ethernet port does the modem have in the back?