I have an Orbi set up running in router mode and it does not like the s10. I have over 50 devices attached and not one issue with any of the others but the s10 is constantly disconnecting from the Orbi. It says authentication error on the s10. Any ideas as it’s driving me mad...all 50+ devices are fine though!!

If ALL other devices are working with orbi and this one device isn't, then this would inidcated a problem with this S10 device? Samsung? I would first contact the Mfr of this device and get help and support there first. danall22 wrote:I have an Orbi set up running in router mode and it does not like the s10. I have over 50 devices attached and not one issue with any of the others but the s10 is constantly disconnecting from the Orbi. It says authentication error on the s10. Any ideas as it’s driving me mad...all 50+ devices are fine though!!

Yes sorry a Samsung s10 mobile phone.

Try doing a IP address reserveration for the phone ON the RBRs web page. Use a web browser for this. See if you can assign it a IP address reservation. You can try some of these suggestions, however you may not want to both since other devices are working. You can revert back the changes:Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless SettingsTry disabling the following and see:Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

S10 and Orbi drop out | NETGEAR Communities

7 Replies

Retired_Member
Apr 02, 2020
s10?
- danall22
  Aspirant
  Apr 02, 2020
  Yes sorry a Samsung s10 mobile phone.
  - FURRYe38
    Guru
    Apr 02, 2020
    Try doing a IP address reserveration for the phone ON the RBRs web page. Use a web browser for this.
    See if you can assign it a IP address reservation.
    
    You can try some of these suggestions, however you may not want to both since other devices are working. You can revert back the changes:
    Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    
    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
    
    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
FURRYe38
Guru
Apr 02, 2020
If ALL other devices are working with orbi and this one device isn't, then this would inidcated a problem with this S10 device? Samsung?

I would first contact the Mfr of this device and get help and support there first.
danall22 wrote:
I have an Orbi set up running in router mode and it does not like the s10. I have over 50 devices attached and not one issue with any of the others but the s10 is constantly disconnecting from the Orbi. It says authentication error on the s10. Any ideas as it’s driving me mad...all 50+ devices are fine though!!
rusty44
Aspirant
May 28, 2020
Try this: https://www.megebyte.com/android-wifi-authentication-problem/
It worked for me.
- Mjsmith3
  Tutor
  Oct 24, 2020
  I tried this solution and it works temporarily and then fails. None of my other devices seen to have those issue other than my S10+. Rebooting phone solves problem temporarily, butt usually only for a few hours

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S10 and Orbi drop out