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Forum Discussion
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
I too have this issue. Really frustrating, as I didn't even know the router firmware had updated. Coincidentally, my S8+ just received an update yesterday as well. Prior to that update, I didn't have any wifi issues. It is ONLY on the Orbi (like others), as my neighborhood Comcast "Xfinity" free wifi works fine.
This is most definitely specific to this router and this device (S8/S8+)
Same thing here. Wife's S7 is OK with the Orbi, but after Friday nights Samsung update I cant stay connected on the Orbi. Re-installed my old Netgear Genie R6220 and no more connection issues with the S8. I'll go back to the Orbi in Guest mode access as this seems to be the temp fix, hopefully Netgear can get this resolved quickly.
I sent some debug info about s8 to netgear support today. We'll see if they can find what's wrong.
I'm certainly not the author of the product but by looking at Orbi Debug logs, it looks like band steering is the problem. If S8 drops to 2.4G it won't go back to 5G for whatever reason and will stuck in this interim state until Orbi's internal cool down timer expires, then it connects, start working again and next steer event causes the same problem.
I'm wondering if band steering can be disabled until Samsung or Netgear releases a fix.