NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
I have exactly the same issue with my Samsung Galaxy S8+ phone and Orbi RBR50 with the latest firmware (V1.12.0.18) installed on the router and the satellite (RBS50). It started very recently I am not sure when exactly but probably after one of the latest phone updates. There were multiple phone updates just recently including updates for Bixby and I am not sure if any of them triggered the issue. I called Samsung and they asked me to reset the phone reset the routers and all possible resets including to try the Safe mode but nothing helped. I don't have any wireless connection issues using different wireless routers such as at work or when visiting friends so it must be something specific to Orbi. Also, I noticed that when disabling SSID Broadcast for 5GHz the issue seems to be less severe as the phone gets disconnected less often.
I am not sure of the firmware as I am at work, but I had the EXACT same very frustrating thing happen to me after the latest Update from VZW downloaded last Thursday, July 27th. Ever since then, my wifi connection at home simply wont work for more than 20 seconds if at all.
At work now, and it's totally fine, anywhere else I go, its fine. Something about the comms between the S8 and the Orbi is not working. For the record, I have about 12 other devices at home, all working fine including a Samsung S7 (wife's phone).
- That's exactly when mine stopped staying connected. Before that it was ok. So obviously Samsung changed something, but I don't know why it still works with the Netgear router I had before the orbi if I reconnect that one and disconnect the orbi.