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Forum Discussion
ivanpang
Jun 17, 2017Follower
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
rkolesar
Aug 05, 2017Star
RE: Honestly I have been escalated to tier two support and gone thru the debug files with them. I really have no faith that this company is going to fix this any time soon. It appears to be an issue for quite a while and still no patch. Guest network does work well however.
How long have you been at it?
rkolesar
Aug 05, 2017Star
Here is the L2 response:
Update from NETGEAR:
Hi Rick,
I will asked our team about this if they are already aware of this issue and I will get back to you on what will be our next action on this. We are collating cases like this so that we can report it to our engineers and can further investigate the issue. I will get back to you if there are similar cases reported already.
Regards,
Junrel
Expert ID: 8329
NETGEAR L2 Support Expert