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Forum Discussion
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
Just chiming in. Same issue with Verizon Samsung galaxy s8+ and running orbi rbk50 router and satellite. Got the orbi last december and the s8+ in april. No issues until last week of july when the Wi-Fi signal shows strong but internet access cuts out every few minutes. All of this seemed to start with Verizon update. I just received a new s8+ today, got everything installed and connected with no issues. The phone then did a Verizon update this afternoon and lo and behold, the ! Internet connectivity issues are occuring again on the brand new phone. I have no issues with the other 15+ devices on wifi including older galaxy phones, tablets, laptops, tv's, etc.
Well... I'm officially done wiith the Orbi. Bought the RBK53 from Costco. Worked great until the latest firmware from Netgear. Then, like everyone else my Gs8+would get constant "No Internet" disconnects. So I returned it for another RBK53 and did the telnet script so it would not update the firmware. I did manually update to 1.11.0.20 which had no issues with internet disconnects. Everything was fine for about a week and then we had a quick power outage. The next more the Orbi was on the newest firmware and my phone started the disconnects. I had to take my AC66 out of retirement just to set up an AP JUST for my phone. I've moved on. Got the Linksys Velop and couldn't be happier. No disconnects, all bars, and super fast speed. Plus wired backhaul. Thanks for nothing Netgear. You'll push out a firmware for Apple users but drag your feet on Android. Thankfully I bought them from Costco!
I seem to have fixed my problems with my RBK50 and my Samsung S8+. I followed the instructions I saw on another post to solve the problem. Step 1 was to update Router and Satellite firmware to latest version (1.12.0.18) from the Netgear Orbi site https://netgear.com/support/product/RBK50.aspx#download . Then I factory reset both the router and sattellite by inserting a pin into the reset button on each unit. Then I used the app to set up the system as a new installation. This has solved my problems so far (48 hours of heavy usage). Best of luck to everyone else.
I forgot to mention that I changed the name of the wifi but I am not sure this had anything to do with solving my connections issues.
- I think changing of SSID is what actually make it work again. That would explain why guest network with the same sett8ng work just fine. I'll test when I'm back home in about three days
Is it still working?
- Mattwookie is yours still stable? Just changing the SSID didn't work for me more than 30 minutes.. mine seems to have problems when walking through my home and it handoffs from router to satellite..
Dustin, my setup is still working great. no dropped connections that I am aware of. A little more detail on my process. 1. I updated the firmware of the sattelite and router. These need to be updated seperately. I had to manually download the update and install from my computer. 2. I unplugged the modem power and disconnected the ethernet going into the Orbi router. 3. I manually reset both the router and sattellite using a pin. Insert the pin into the reset hole on the back of the Orbi and hold it in for about 5 seconds. A light will start to blink when done. 4. Follow the instructions on the mobil app for a new installation. You will need the password from your label to get back onto the orbi wifi during setup. This process worked for me on my RBK50. I wish everyone the best of luck with this headache. BTW my S8+ is the unlocked version (not sure if this matters).
