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Forum Discussion
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
Stkasm wrote:Retired_Member with all due respect, you're describing something not exactly related to this thread. People here do not have any problems with other devices. Only some versions of S8 with newer FW releases from specific carriers and that's it.
If all your devices disconnect at the same time or something like this, it may be a problem with your WAN link. Does it go down? If it does, these devices may trigger "Internet not working" mechanism easily.
Actually,
The issue is identical, and not limited to the S8+/S8. The issue occurs on certain devices, and not others, simultaneously as the S8+ experiences the problem.
Most people do not have a large enough sample of devices to experience it. I have over 90 devices, and some but not all disconnect in the same manner as reported here at the exact moment the S8+ does, while others maintain their connectivity, so therefore it is NOT a WAN disconnect issue.
For over a month, it's been mis-diagnosed as an S8/S8+ issue, and it isn't. I've been in network engineering for 19 years, and the problem is not isolated to the S8+/S8.
The issue only exists on the Orbi WIFI network, and does not occur on my numerous other Asus routers while connected to the same modem. The S8+ and the other devices stay connected perfectly on the same WAN connection with only a different router.
Again, the issues you are having may be with the most current firmware update for Orbi, but the S8/S8+ issue seems to have started on other mesh devices as well as the Orbi and may not be related. The S8 started having the problems after the July security update. Guys with s8's with older software are not having the issue.
I am not saying that you arent having issues, but they are probably related to the orbi firmware update, not the s8 connection issues which appears to be having this issue in mesh environments when using the s8 july firmware update.
spinkick wrote:Again, the issues you are having may be with the most current firmware update for Orbi, but the S8/S8+ issue seems to have started on other mesh devices as well as the Orbi and may not be related. The S8 started having the problems after the July security update. Guys with s8's with older software are not having the issue.
I am not saying that you arent having issues, but they are probably related to the orbi firmware update, not the s8 connection issues which appears to be having this issue in mesh environments when using the s8 july firmware update.
The isssues began for all these devices, exactly with the release of the 1.10.x branch.