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Forum Discussion
ivanpang
Jun 17, 2017Follower
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
freiman
Aug 28, 2017Guide
Resetting the Orbi and the satellites does not fix the problem. it did start with the latest upload from samsung for the S8 I actually decided to switch to using the Verizon WIFI until either Verizon or Netgear fixed the problem. I am able to get reception through out my whole house however it is weak in some areas. it is better then the constant drops
Dustin278
Aug 29, 2017Apprentice
I am beyond frustrated and have wrote reviews on Amazon and Costco for people to stay away from this product - It is unstable and unusable for the past month. Support is slow and non-helpful.
- freimanAug 29, 2017Guide
writing negative reviews may be the only way to insure this will get fixed. Companies are in business to make money if they get negative reviews they start listening. I will do the same
- Retired_MemberAug 29, 2017
Too many fake 5 star reviews...
Anyway, the Verizon August update for the S8/S8+ was just delivered. As I expected, a disconnected happened within about 10 minutes of receiving it. The problem isn't an S8/S8+ problem only.
- spinkickAug 29, 2017ApprenticeNobody it saying it's an s8 problem only. There are likely two issues here. One being the firmware problem in orbi, and the one dealing with the Wifi issues the S8 is experiencing, that isn't just happening on the orbi. That's why this thread exists outside of the orbi thread going on.
Was there a radio baseband update on the S8? If not, that would explain the Wifi being just as bad.
I realize people are upset about the orbi firmware but we need to make sure that confirmation bias doesn't cloud our data and we mix two different issues together.