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Forum Discussion
ivanpang
Jun 17, 2017Follower
Samsung Galaxy S8 not working on Orbi RBR40
Galaxy S8 keeps connecting Orbi wifi with message "internet may not be available" then logging off again but all other devices including iOs, TV and laptop can connect quite well. I'm using 1000M int...
Retired_Member
Sep 14, 2017I seriously doubt the average user on here has the monitoring capabilities that detect these sort of disconnects. Using things such as a domotz agent and now a Fingbox, they're easy to see. It's also easy, from a metric standpoint, to see that the August S8/S8+ release had no effect on these sort of disconnects that were also present across MULTIPLE other clients (Echo's, Surface Pro 3's/Surface Pro (2017), S8+'s and others).
What did cause a decrease was the 2.0.0.64 release of the Orbi firmware. While they aren't gone, they have been dramatically reduced.
This is actual, factual data measured constantly over days and weeks.
mkenny28
Sep 14, 2017Apprentice
The update that I got from Sprint fixed my S8+ disconnect issue. Either that or ir conveniently just stopped disconnecting of its own accord. Pre Sprint update I could repeat the disconnect by simply walking to a different area of my home 100% of the time. After update I couldn't get it to disconnect at all. I only had a few problems with other devices after the 1.12.0.18 update but a few reboots of all devices and forgetting then reconnecting them took care of the other (noticeable) disconnects. All but my S8+, no matter what I did it would disconnect dozens of times everyday, until the Sprint update. Coincidence? Could be but the point is my s8+ is stable again. I just updated my Orbi system to 2.0 10 minutes ago and all is well.