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Sat still dropping out , but only on Ipad
Running the Orbi and one Sat on latest sw, single floor home, sat is aprox 35 ft away from main... data thru put is good, getting same speeds as main unit.
But, Seeing a streaming problem only to an Ipad gen 3 from the Sat... ( not seeing it on other devices ). Ipad running on 5 ghz channel no more than 20 ft away from Sat unit.
About every 10 mins, the Sat seems to be dropping out and of course stopping the data ( which stops the streaming video ). It does rehook automatically back into the 5 ghz channel after about 15-20 secs. Also of note, is I don't see the drop out at other times , only when streaming video.
Anyone else have a problem with the Orbi and Ipads... and/or ideas ?
TIA
Tom
Thanks Tom for testing this if anyone else is having issues with the .18 Firmware let me know so I can pass the issues to the engineers.
DarrenM
19 Replies
Hello TomMac
I have seen some other posts about Apple products having issues with orbi did this just start happening to you after upgrading to the latest Firmware?
DarrenM
Hi Darren...
It does seem to be more apparant with the latest version of sw, tho not sure if it also occured with the last version.( they were a 10 days or so apart )
Hello TomMac
Can you try to revert back to the .16 Fw and see if the dropouts are happening I am trying to find out if the Firmware is the issue or its something more. I linked the Firmware page below so you can manually revert back.
https://www.netgear.com/support/product/RBK50.aspx?cid=wmt_netgear_organic#download
DarrenM
- Just got Orbi last week. Running .34. Same problem. iPhone is dropped... is there a solution for this? Please help!
Same here with iPad Air 2 running iOS 10.2.1 and firmware .34. Any update, Netgear? Totally unacceptable that some of the most popular devices in United States don't function properly. This $500 sale may have to go back to Costco due to product defects.
its not a defect its a compatibility issue with apple products , its a known issue , one that the dev team is working on but no solution as of yet
