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pcarpenter's avatar
pcarpenter
Initiate
Mar 13, 2023

Satelite firmware update

Have RBR50 w/ satelite that has worked well. After app update, I can no linger see the satelite on the network map via app. Two questions:

 

1) How can I see my network map from my desktop/laptop

2) How can I tell what firmware is installed on the satelite. I've never been able to update it from the app

 

Thank you in advance

5 Replies

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  • plemans's avatar
    plemans
    Guru
    Mar 13, 2023

    Try logging in through the browser and checking the attached satellite. It wouldn't be the first time I've seen the app display it wrong. 

    You can also try auto-updating through the browser as well.

    And if that doesn't work, you can manually update that method. 

    • pcarpenter's avatar
      pcarpenter
      Initiate
      Mar 13, 2023

      That's my question. How do I log in through the browser and check the attached satellite? I see no way to do so on the Netgear webpage

      • plemans's avatar
        plemans
        Guru
        Mar 13, 2023

        try orbilogin . net

        or its ip address. 

        The default is 192.168.1.1 

        It could be different if you're in a double nat (your modem/gateway isn't just a modem)

  • CrimpOn's avatar
    CrimpOn
    Guru
    Mar 13, 2023
    pcarpenter wrote:

    Two questions:

    1) How can I see my network map from my desktop/laptop?
         This is not possible.  The web browser administration (http://orbilogin.net ) has a menu item Attached Devices
         which displays the satellites at the top of the screen and indicates how they are connected.  No "map" diagram.

    2) How can I tell what firmware is installed on the satellite? I've never been able to update it from the app
         The Attached Devices page will show the IP address of each satellite.  Open another web browser tab and
         enter the IP address of the desired satellite (http://<ip of satellite> This will bring up the web management page
         of the satellite which shows the firmware version.

     

  • michaelkenward's avatar
    michaelkenward
    Guru
    Mar 15, 2023
    pcarpenter wrote:

     

    1) How can I see my network map from my desktop/laptop

     

    Install the Netgear desktop genie for your operating system.

     

    Netgear is trying to kill this useful utility, but for the time being you can find it here:

     

    genie | Product | Support | NETGEAR

     

    Be warned that the genie installation file is wrapped up in a RAR archive that you have to decompress.