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Forum Discussion
Satellite Non-stop Disconnecting During Gaming
This has been an issue on and off for a few months (upgrading the firmware helped alleviate the issue when it was most prevalent this summer), but this past month, my second satellite will disconnect with the magenta ring for 5-15 seconds before turning blue again. This is absolutely infuriating while gaming but also pretty disappointing while normal browsing, as many pages have stopped loading and downloads having to be restarted. When it's just browsing the internet, the satellite is absolutely fine, but whenever I try playing games, it starts acting up. I counted and in a 20 minute game, i disconnected 7 times each for around 10 seconds before the ring turned blue again.
Upon some research online to see if anyone else has run into this issue, I saw some other advice. I've turned off MIMO, beamforming, daisy chaining, none of which has helped. Does anyone else have any ideas of what I can do? Thanks
9 Replies
This software seems to have issues with some wired devices. If you have any mesh speakers (e.g. Sonos) wired to Orbi, please test to disconnect them and see if you will see improvements.
Wired Sonos seem to cause IP loops over time which will degrade the system performance and will consequently cause different "strange" issues.
clammerds wrote:
Are you saying that we'll get less issues and it works better if Sonos connects wirelessly to the Orbi rather than either a) wired or b) Sonos Boost (which is how mine are currently connected)?
Thanks in advance for your reply,
clammerds Yes, according to my experience, I'm having a better and much more stable Orbi system when I disconnected all my wired speakers and connected them wirelessly instead.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
bisu-fan wrote:
This has been an issue on and off for a few months (upgrading the firmware helped alleviate the issue when it was most prevalent this summer), but this past month, my second satellite will disconnect with the magenta ring for 5-15 seconds before turning blue again. This is absolutely infuriating while gaming but also pretty disappointing while normal browsing, as many pages have stopped loading and downloads having to be restarted. When it's just browsing the internet, the satellite is absolutely fine, but whenever I try playing games, it starts acting up. I counted and in a 20 minute game, i disconnected 7 times each for around 10 seconds before the ring turned blue again.
Upon some research online to see if anyone else has run into this issue, I saw some other advice. I've turned off MIMO, beamforming, daisy chaining, none of which has helped. Does anyone else have any ideas of what I can do? Thanks
