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SiriusXM Blocked On RBR50
I installed my Orbi RBR50 (indicates "RBK50" on the box though) over a week ago. It initially worked great. No problems whatsoever.
Suddenly today I can no longer stream SiriusXM over the Orbi connection. I discovered the issue on my Sonos system. Sonos would play all other streaming content except for SiriusXM. Then I attempted to play SiriusXM using my GalaxyS9 also connected to Orbi. Same issues - plays everything except for SiriusXM. Next I connected to my old weaker WIFI, and SiriusXM worked perfectly. SiriusXM also naturally works using my S9's cellular data plan. Back to Orbi - same result. Orbi is definitely blocking SiriusXM.
I googled the problem, and it appears Netgear Armor may be the issue. I disabled Armor using the Orbi app. This did not help. Please note that the "Activated" status still appears to be checked even though I disabled Armor by sliding the on/off control to the left. Next I even rebooted the Orbi system. Same thing.
I believe Armor is still enabled even though it appears I disabled it. Remember that the "Activated" status still appears to be checked. The indicators are in 2 conflicting states!
Please help! This is very frustrating.
Thank you,
MANGYJ
Jetdrive wrote:I remember a post about this very same issue in the past but can't remember the resolution.
It's possible it was doing a factory reset after turning off Armor. Might be worth a try.
Doing a factory reset will definitely eliminate Armor, because one of the first things that comes up on the web interface during the configuration is a screen recommending that Armor be installed. I always say (politely), "Not a chance in hell."
I just did a search on the Armor community forum for "SiriusXM" and got zero hits. One would think if Armor does not play well with SiriusXM, somebody would have mentioned that in the Armor forum.
Have you tried changing to a different DNS server, such as Google 8.8.8.8 or Cloudflare 1.1.1.1 ?
13 Replies
mangyj wrote:I installed my Orbi RBR50 (indicates "RBK50" on the box though) over a week ago. It initially worked great. No problems whatsoever.
The box contains a "Kit" consisting of one RBR50 router and one RBS50 satellite. (hense the letter "K").
Regarding SiriusXM, did the Sonos play SirrusXM correctly in the past, but now does not? We usually ask, "what changed?"
Thank you for the quick reply and info on the "K", CrimpOn.
SiriusXM definitely worked before today I played it every day through the Orbi connection until it stopped working today. I should have stated that, sorry. Nothing has changed.
Thanks again!
MANGYJ
I remember a post about this very same issue in the past but can't remember the resolution.
It's possible it was doing a factory reset after turning off Armor. Might be worth a try.
Anyone else remember?
Edit: The issue was not being able to turn off Armor. I searched the forum and found the resolution was to turn off Armor and then factory reset the Orbi router.