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Forum Discussion
TFlav
May 01, 2021Apprentice
Slow WIFI speeds on my rbr50 with ATT fiber
I resently got the BGW210 router from ATT as I read that it works best with my orbi rbr50. after getting everything set up, everyting was working great for a few days. Wired connection speed are coming in at 900+, while my wifi speed when sitting next to the router are around 300+. When i move just 15 feet away tho the speed drops down to 20 and lower. This has been an issue for about a week now and I'm not sure what could be causeing this. i know the more devices connected to my wifi will weaken it and I'm working on connecting as many as I can to a wire connection. This wasn"t as big of an issue with my old ATT router(5268AC).
16 Replies
- FURRYe38Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopWhat is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite- TFlavApprentice
I've already configured my routers. I have both wifi's disabled and put the router in IP Passthrough on my ATT Router. I have my orbi router in AP mode. My satellite is no more then 30 feet from my orbi router. My orbi firmware is up to date.
I followed these steps from this youtube video.
https://www.youtube.com/watch?v=OZz6E8Xk_Hs
If this is wrong can you guide me to a step by step guide on how to configure my setup?
- TFlavApprentice
Square footage is approx. 3600 sq. ft.
- FURRYe38Guru - Experienced User
30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What WiFi devices are you using to speed test with?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849- TFlavApprentice
FURRYe38 I use ookla speedtest app.
I have no idea what channels I'm using or how to check them. I'm a noob when it comes this stuff. So if you could give me step by step instructions that will really help. I have no idea what beamforming, MIMO or WMM are. I really have no idea what you're asking me to check in the rest of the message you sent either. please be as specific as possible.
- FURRYe38Guru - Experienced User
What devices are you using to speed test with?
Use a wired PC connected to the RBR and a web browser to log into the RBRs web page at 192.168.1.1 or orbilogin.com.
Check under Advanced Tab and you'll see what wireless channels the system is using.
Follow the path under Advanced Tab/Wireless settings to check for the items mentioned.
If you don't think you can check for these items, you may want to get someone to help you out on this, friend, nieghbor or family member.