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Forum Discussion

rugbydman's avatar
rugbydman
Aspirant
Apr 05, 2018

SSID Naming

Hi. I just got my orbi rbk50. When setting up the system I tried to create the same ssid name as my old system which included a ‘ 

orbi setup says I can’t use this. So that means all my LIFX lightbulbs and ring doorbell have to be hard reset. 

‘Why won’t it allow a ‘

surely this basic stuff 

thanks for any help 

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    This an Apostrophy? ( ' )

     

    Maybe some thing NG doesn't support on the Orbi system. i usually don't use specialized characters in SSID names. Maybe a ( - ) dash is all.

     

    You might ask NG support over phone weather they support that character or not.

     

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Well for short term, you may have to. If this is something NG may fix, if they do, will take a while.

         

        You'll have to contact NG support about this.