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BrentATX's avatar
BrentATX
Aspirant
Jan 23, 2019

Stability issue

 

Orbi system is dropping about every 20mins. I've seen a number of posts here with help provided, but also have read different solutions. I've tried some of them and still am having troubles. Interesting to note, that when WIFI drops - it is only my TV's (Samsung), mobile phones and other wireless devices. My ATT wireless cable boxes do not drop offline.

 

ATT Gigapower, UVERSE (NVG599), 4000sq ft home

coax --> ATT (NVG599) -->Orbi Router (in router mode) -->Ether 1 to media room & ether 3 to office

ATT says their WAP must stay plugged into NVG599 to allow wirelss boxes to work. 

 

Orbi Settings: IP dynamic; DNS auto; default MAC

2.4 (channel 6) 50% power; 5 (channel 48) 75% power; WPA2

FW V2.2.1.210

 

9 Replies

  • wouldn't let me type more...

    Daisy Chain: disabled

    Implicit Beam: enabled

    MIMO:diabled

    Fast Roaming: disabled

     

    Telnet steps completed on the computer to separate

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

    Whats the distance bewtween the Orib router/satellite and the ISP modem with wifi? You'll need to keep these two as far appart as possible. 6feet to start. This goes for channels between them as well. ISP modem set to 1 and Orbi set to 11. 

     

    I recommend this as well, If you can't bridge the modem router combo, configure the modems DMZ  or IP Pass Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.


    BrentATX wrote:

     

    Orbi system is dropping about every 20mins. I've seen a number of posts here with help provided, but also have read different solutions. I've tried some of them and still am having troubles. Interesting to note, that when WIFI drops - it is only my TV's (Samsung), mobile phones and other wireless devices. My ATT wireless cable boxes do not drop offline.

     

    ATT Gigapower, UVERSE (NVG599), 4000sq ft home

    coax --> ATT (NVG599) -->Orbi Router (in router mode) -->Ether 1 to media room & ether 3 to office

    ATT says their WAP must stay plugged into NVG599 to allow wirelss boxes to work. 

     

    Orbi Settings: IP dynamic; DNS auto; default MAC

    2.4 (channel 6) 50% power; 5 (channel 48) 75% power; WPA2

    FW V2.2.1.210

     


     

    • BrentATX's avatar
      BrentATX
      Aspirant

      I am within the 30ft recommend. I have the modem set as passthrough. The Orbi router and modem are about 4 inches apart :smileyvery-happy:

       

      dumb question: steps to check Orbi for channel 11?

      • Shotround's avatar
        Shotround
        Apprentice

        im on att uverse but with internet/dsl only using a pace gateway. i think im on to something if you can check these settings out. might be different with your device.  i changed my tcp session timeout to 1800 seconds for now.  restart the gateway/modem if you change that setting. i have written up my findings but need a few more days to verify.

         

         a. pace gateway -> settings -> diagnostics -> nat -> total sessions in use around 6000 or about 75%
         b. pace gateway -> firewall -> advanced configuration -> tcp session timeout at 86400 seconds (default)