NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Trying to connect RBS40 to RBR20
I have a working RBR20 and RBS20 system. I have acquired an RBS40 as an additional satellite. I cannot get the RBS40 to connect to the network. The Orbi app sees the RBS40 but the connection type is offline. I have tried to connect with the Orbi app, by synching the router and then the satellite, by synching the satellite and then the router. I have reset the satellite, all to no avail. Any suggestions? Why does the app see the RBS40, but the router does not?
The RBR20 firmware is V2.6.2.104
The RBS40 firmware is V2.2.0.58
Thanks
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
9 Replies
Your RBS40 needs to be updated to same v104 version of FW as the RBR.
Youll need to use a wired PC and web browser and manually update the RBS40:
I have reset my router because I was locked out with the password. I can access it now. Can you explain more about connecting directly to the satellite with a cable? I have done that but I cannot figure out how to access the satellite.
Thanks
Look for the IP address of the RBS on the connected devices page on the RBR. Use this IP address to connect in a web browser.