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Unable to download from Amazon AWS servers
I have been using an Orbi RBR20 system for the past year. It has downloaded fine from Amazon's AWS servers until today. Now it generates the following error:
Secure Connection Failed
An error occurred during a connection to subdomain.s3.amazonaws.com. PR_CONNECT_RESET_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
I ran into this when trying to download backups from WPEngine, my website hosting service. The connection fails on all browsers and all computers. I tested with a different network not connected to the Orbi and it worked fine.
Apparently AWS released a statement a few days ago that they changed how their servers are interfacing with SSL and this seems to be the result. I currently cannot download from Amazon's AWS servers at all. This needs to be fixed ASAP!
Do you have Armor enabled or anything else proxying your Orbi requests?
7 Replies
Can you provide a link to this AWS announcement?
Almost the entire web has switched to SSL (https) connections. One hypothesis might be that if all other web connections work and AWS is the only one that fails, the "something that has changed" is AWS.
This error occurs often enough that internet searches turn up many hits, such as this one:
Unfortunately I don't have the notice from AWS. The tech support rep at WPEngine told me about it, as he believes it's related to the problem. My router is running the latest firmware and has no weird issues like double NAT. Given that the problem just started, it seems logical that the new configuration at AWS is related. But it means no downloads from that service are possible with my Orbi. I can only download by tethering to my phone's cellular data network. With website backups in the hundreds of Mb that's not exactly something I look forward to.
Oh, bummer. So none of the recommendations on those web sites were helptul?
No VPN? Browser caches cleared? Change DNS servers? etc.
