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Forum Discussion
finny23j
Apr 19, 2019Aspirant
Unable to Map drives after setting up Orbi RBR50 mesh network
I have updated my Netgear router to the Orbi RBR50 Mesh network. Since then I have not been able to map drives to computers around the house. Windows says that it is able to connect but the device is not responding. This was working with my old Netgear router and now it is not with the new.
Is there any settings on the ORBI I need to make to allow this to happen?
Kurt
Glad you found the problem and fixed it.
Please mark your thread as solved so others will know for future referece.
Enjoy. :smileywink:
7 Replies
- FURRYe38Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Ensure all devices are connected to the Orbi system.
Ensure your not using any static IP addresses configured ON devices. Setup IP address reservations for devices ON the Orbi router.Disable any parental controls on the Orbi system.
Clear out old file share configurations then setup new shares then try to map to them.
Try mapping to \\IPaddressOfDevice\filesharename
- finny23jAspirant
Firmware: V2.3.1.44
Cisco Type: XB3, Model : DPC39541T
Cleared my mapped drive on the device I setup the share on.
Recreated the share on the device.
Tried to map drive to //IPAddressOfDevice\DataVolume
Verified that firewalls are disabled the windows 10 device
It still failed to map a drive.
- FURRYe38Guru - Experienced User
Is this your ISP modem?
If so then this already has a built in router and wifi. This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop